Summary:We collect information about you when you:
Create an account
Use the Platform
Attend an event
Join a group
Visit our website
Communicate with us
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.
If you elect to use certain features, we also collect information through other sources such as event invitations and imported contacts.
We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, choose interests or groups, fill out a form, or communicate with us. The types of information that we may collect include your name, username, password, email address, postal address, phone number, payment method data, photos, choices of interests and groups, and any other information that you choose to provide. Information about your gender and other interests is optional. Your choice of groups and events is optional, but we are required to process this information you provide to personalize our recommendations and other content to you.
On occasion, the information that you give us when you join an event or group may imply information about your beliefs and/or health conditions. This, and other kinds of sensitive information, is given special protection. Posting personal or sensitive information about yourself or others is against our Community Guidelines.
When you use our Platform, we automatically collect information about you, including:
Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration and frequency of your access and your IP address.
Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the operating system and version..
Location Information: We may collect information about the location of your device each time you use our Platform, including the operating system and version.
Invitations. If another member sends you an invitations through our Platform, we may receive certain personal information, such as your name and email address. If you are an invited guest, we will send you an invitations to our Platform.
Member content We may receive information about you when you or another member uploads photos or posts other content to the Platform.
We may use information about you for various purposes related to operating our Platform, including to:
Provide, maintain, and improve our Platform, including to process transactions, develop new products and services, and manage the performance of our Platform
Display information about you, for instance, your list of interest which will be visible on your profile.
Personalize the Platform, for example, to suggest content in which we think you may be interested in (including content given that relates to sensitive topics such as health, fitness and sports.
Monitor and analyze trends, usage, and activities in connection with our Platform
Detect, investigate, and prevent fraudulent transactions, abuse and other illegal activities; to protect the rights, property, or safety of Healthcnxt and others; to enforce compliance with our policies; and to comply with applicable law and government requests.
Perform accounting and administrative tasks and enforce or manage legal claims.
We may use information about you for various purposes related to communicatin with you, including to:
Respond to your comments, questions, and requests, and provide customer service
Communicate with you, in accordance with your account settings, about products, services, and events offered by us and others, to information that we think will be of interest to you, to conduct online surveys, to contact you about events on our Platform that are being held near your location and to otherwise communicate with you
Notify you about communications of other members, in accordance with the communication preferences that you indicate in your account
Send you technical notices, updates, security alerts and support and administrative messages
Our Legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.
We process information about you in order to provide our services in accordance with your Terms of Service, for example to allow you to join events or groups, or to display your profile to other members, and to allow us to send you important service updates.
Sometimes you provide us with sensitive information about you; for instance, the mere fact of joining a certain event or group may indicate information about your health. Joining such groups, or posting information of the Platform about these topics is entirely voluntary and done with your explicit consent.
We share some of the information that we collect by displaying it on our Platform accordding to your member profile and account settings. some information, such as user name, first name, last name is always public. Some information, such as interests, is public by default, but can be hidden on our Platform. Some information, such as group memberships, will always be visible to other members of that Healthcnxt group, and may be public, depending on the settings of the group or profile. We recomment that you check the group and your profile settings and what information will be available before joining a group to ensure that you are happy with the information that is visible to others. For more information, see Account Privacy and Visibility and/or Group Content Visibility
We may use service providers in connection with operating and improving the Platform to assist with certain functions, such as payment processing, email transmission, data hosting, chat messaging, Platform searching and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purpose we authorize, subject to confidentitality obligations.
We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Healthcnxt or others.
If Healthcnxt is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affilities.
We may de-identify or aggregate information about you and share it freely, so that you can no longer be identified. We may also share information about you with your consent or at your discretion or where we are legally entitled to do so.
Healthcnxt is based in and governed by U.S. law and we will be processing, transferring, and storing information in and to the U.S.
We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behlaf from unauthorized access collection, use, disclosure, copying , modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We train employees regarding our data privacy policies and procedures, and permit authorized employees to access information on a need to know basis, as required for their role. However, no method of transmission over the internet or method of electronic storage is completely secure.
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure and confidential. If you would like to update or change your password, you may select the "Forgot your password?" link on the login page. You will be sent an email that allows you to reset your password.
We may temporarily block your account if you have not logged in for six months.
We retain certain information that we collect from you while you are a member of the Platform, and in certain cases where you have deleted your account, for the following reasons:
So you can use our Platform
To ensure that we do not communicate with you if you have asked us not to.
To better understand the traffic to our Platform so that we can provide all members with the best possible experience
To detect and prevent abuse of our Platform, illegal activities and breaches of our Terms of Service
To comply with applicable legal, tax or accounting requirements.
Healthcnxt is a data controller. Members, including group organizers and event organizers, are directly responsible for complying with all requirements of applicable privacy laws in connection with the information that they obtain and process for the purposes of managing their contacts, or organizing events/groups.
You may update or correct your account information in your account settings or by sending a request to email@example.com. You may deactivate your account by editing your account settings or by sending an email to firstname.lastname@example.org.
You may have the right to exercise your data protection right, including to request that Healthcnxt deletes, amends, or provides access to your information.
You can complain to your local data protection authority about the use of your information
We respond to your requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to email@example.com.
Rights that you may have, depending on the area in which you live include:
Accessing, correcting, updating, or requesting deletion of your information
Objecting to processing of your information asking us to restrict processing of your information, or requesting the portability of your information.
Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
Complaining to a data protection authority about our collectiona nd use of your information. For more information, please contact your local data protection authority.
Note that Healthcnxt is a controller of your information. Other members such as group and event organizers may also act as controllers of your information. You should contact these members if you have nay questions about how they use information that you have provided them.